Shipping

Our collar charms are handcrafted and packed in Australia. We do our best to dispatch all orders placed before 12pm AEST within 7 days. At checkout, you’ll see the following shipping options:

AUSTRALIA

Australia Post Regular Mail (Free for domestic orders)

• This is not a tracked service.
• We cannot be held responsible for items lost in transit.
• Delivery is estimated within 7-10 business days.

Australia Post Express (Recommended for secure and speedy delivery)

• This service aims to deliver the next working day for addresses within the Australia Post Express Post Network (although this is not guaranteed).

REST OF THE WORLD

We aim to deliver internationally within 14 working days.

Australia Post International Tracked & Signed (Recommended for secure delivery)

• Requires a signature on delivery.
• We strongly recommend this service to ensure the safe arrival of your order.

Australia Post International Economy (Untracked service)

• This is not a tracked service.
• We cannot be held responsible for lost items.
• If you require tracking, we recommend selecting the International Tracked & Signed service at checkout.