Privacy

At Growlees, we respect your privacy—no snooping paws here! We’re committed to keeping your personal information safe, secure, and only used for the right reasons. This policy explains what we collect, why we collect it, and how we protect it.

What We Collect & Why

When you shop with us, we collect some basic details to process your order and get your Growlees to you:

  • Your name (so we know who to thank!)

  • Your address (so your order lands in the right paws)

  • Your email (so we can send order updates and fun dog news—if you opt in!)

  • Your phone number (optional) (handy if we need to reach you about your order)

If you subscribe to our newsletter, we only collect your name and email.

What We Don’t Collect

  • Payment details – We never store your credit/debit card info. Payments are processed securely by third-party providers.

  • Any unnecessary data – No tracking your dog’s secret hideout spots, promise!

How We Use Your Info

We only use your details to: ✔️ Process and ship your order
✔️ Contact you if there’s an issue with your order (phone only if provided)
✔️ Send you our newsletter (only if you signed up—you can unsubscribe anytime)
✔️ Show you relevant ads on other websites (more on that below)

We never sell your details, but we may share limited info with trusted third parties (like delivery companies) to get your order to you.

Cookies (The Digital Kind, Not Dog Treats!)

Our website uses cookies and similar technologies to make your shopping experience smooth and fun. Here’s what they do: 🍪 Functionality cookies – Keep the site running, like saving your cart.
📊 Analytics cookies – Help us improve the site by tracking how people use it (anonymously).
🎯 Advertising cookies – Show you relevant ads based on your interactions with us (not spam, we promise!).

Targeted Advertising & Your Choices

To keep things relevant, we may share limited personal info with advertising partners to show you Growlees ads on other websites. Depending on where you live, this may be considered "sales," "sharing," or "targeted advertising" under certain laws. You can opt out of this at any time.

  • If your browser has Global Privacy Control (GPC) enabled, we will treat this as an opt-out request for any "sales" or "sharing" of personal information.

  • Want to opt out manually? Email us at caroline@growlees.com, and we’ll take care of it.

Security & Data Protection

We take data security seriously and use SSL encryption to protect your personal information. Look for the padlock icon in your browser—it's proof your details are safe.

Your Rights: Access & Updates

Want to check, update, or delete the info we have on you? No problem! If you have an account, log in to review your details. Otherwise, email us at caroline@growlees.com, and we’ll sort it out.

Questions? Get in Touch!

If you have any privacy-related questions, email caroline@growlees.com (just mark it “Privacy Inquiry”).

We update this policy when needed—check back here for any changes. 🐶

Last updated: 20 March 2025